Formby Hall Golf Resort - Frequently asked Questions
Your complete guide to staying, dining, playing golf, and enjoying leisure activities at Formby Hall. If you can't find the answer below, please just get in touch.
About Your Stay
What time is check‑in and check‑out?
Check‑in is from 3:00 pm.
Check‑out is by 11:00 am.
Early check‑in or late check‑out may be available on request (subject to availability).
Can I request a late check‑out?
Late check‑out may be available for a small fee, depending on availability — just ask our Front Desk team on check in.
Are rooms available with special features (e.g., accessible rooms, ground floor)?
Yes — we offer accessible rooms and other room types. Please contact us directly to confirm your needs when booking and find out more about our accessibility.
Can I request a specific room or upgrade?
Yes — accessible rooms, suites, and rooms with scenic views can be requested. Upgrades are subject to availability and may incur a fee.
Do you accommodate families or large groups?
Absolutely — we offer family rooms, adjoining rooms, and packages for large groups, weddings, and corporate events.
Is Wi-Fi available?
Yes — complimentary high-speed Wi-Fi is available throughout the resort.
The Pool & Gym
What are the opening times for the pool?
The opening times for our swimming pool are: 6am till 9pm, Monday – Friday. 7am till 8pm, Saturday and Sunday.
Kid’s splash times are 10am – 11am and 5pm – 6pm (These may be extended over school half-terms)
Is it possible to use the pool or gym without a booking or membership?
Unfortunately not. Our pool is for exclusive use of members, overnight guests and those booked in for a spa day package.
Dining
What dining options are available on site?
Our restaurant and bar areas serve a wide range of seasonals dishes, including breakfast, Sunday Roasts and both a la carte and bar/grill options. Guest can also enjoy relaxed dining, afternoon tea, and special event menus, plus barista coffee in our coffee bar.
Do you offer room service?
Yes — our full menu can be ordered direct to your room until 9pm. Drinks can be pre-ordered to be in your room on check-in.
Do you cater for dietary requirements?
Yes — please inform us at booking or on arrival. Vegetarian, vegan, gluten-free, and allergy-friendly options are available.
Can I book private dining or special events?
Yes — private dining, celebrations, and event catering can be arranged through our Sales or Events team.
Golf & Leisure
Do you have a golf course on-site?
Yes — a championship 18-hole golf course, suitable for beginners and experienced golfers. Tee times and golf packages can be booked in advance. You can also enjoy one of the best 9-hole courses in the region with our Woodhey Dunes links course.
Can non-residents play golf?
Yes — guests and visitors can book rounds, lessons, and golf packages without staying overnight.
Are golf lessons available?
Yes — as a PGA academy, you can book lessons at Formby Hall with professional PGA instructors directly with our Golf Reception or online.
Is there a golf shop?
Yes — we have a fully stocked pro shop offering equipment, apparel, and accessories.
Spa & Wellness
What facilities are in the spa?
Thermal suite (sauna, steam room, hydrotherapy pool)
Treatment rooms offering ESPA therapies
Relaxation lounges, robes, and towels included
How do I book treatments or spa days?
Treatments can be booked online, via phone, or at the Spa Reception. Advance booking is recommended for peak times.
Is the spa suitable for children?
Spa access is for over 16's only and under 18's must be accompanied by an adult. Children do have access to the pool when staying in the resort.
Weddings, Meetings & Events
Do you host weddings and corporate events?
Yes — the resort has dedicated venues, planners, and bespoke packages for weddings, conferences, and private events.
Are there packages for business meetings?
Yes — we offer day delegate packages, multi-day residential conferences, AV equipment, and catering options for groups of 10 or more.
Can I book seasonal packages or special offers for events?
Yes — we regularly update packages for holidays, spa breaks, golf getaways, and special events like Mother’s Day or Christmas.
Can I organise a celebration or milestone event?
Yes — we cater for birthdays, anniversaries, and seasonal celebrations, with customised dining and event packages. Please enquire here
Pets & Accessibility
Are pets allowed?
Pets are not permitted, except for assistance animals. Please contact us in advance for arrangements.
Is the resort wheelchair accessible?
Yes — we have accessible rooms, entrances, and facilities. Contact us with specific needs before arrival.
Are rooms available with special features (e.g., accessible rooms, ground floor)?
Yes — we offer accessible rooms and other room types. Please contact us directly to confirm your needs when booking.
Location & Transport
Where is Formby Hall located?
Southport Old Road, Formby, Liverpool L37 0AB, UK.
How do I get there by car?
Southport: 6 miles / 15 minutes
Liverpool: 14 miles / 36 minutes
Manchester: 44 miles / 58 minutes
Complimentary parking is available.
Is there public transport nearby?
Yes — Freshfield and Formby train stations are nearby, connecting to Merseyrail. Bus links are available from Southport and surrounding towns.
Are airport transfers available?
Transfers from Liverpool John Lennon Airport or Manchester Airport can be arranged on request.
What nearby attractions can I visit?
Formby Hall is close to:
Liverpool (culture, museums, football)
Southport (family attractions, air show, flower show)
Formby Beach, pinewoods, and national trust reserves
Booking & Payments
What payment methods are accepted?
All major credit and debit cards. Policies vary depending on the booking rate.
Can I cancel or amend my booking?
Yes — cancellation policies vary by booking type. Check your confirmation email or contact Reservations for details.
Are gift vouchers available?
Yes — vouchers for spa treatments, golf packages, dining experiences, and overnight stays can be purchased online or via phone.
Do you offer group discounts or corporate rates?
Yes — contact our Sales team for tailored group packages or ongoing corporate rates.
Families & Children
Are children welcome?
Yes — we offer family rooms, child-friendly dining, and activities suitable for all ages.
Do you provide cots or extra beds?
Yes — please request these when booking. Availability may be limited in peak periods and only available in certain room types.
Do you have a children's menu?
Yes - and what's more, kids eat free when with an accompanying paying adult for a dinner, bed & breakfast package
Can children use the pool?
Yes — but we have specific family splash times, please check with reception on check in.