Careers
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Formby Hall Golf Resort and Spa has gone through an exciting period of change. This well known golf venue has grown into a unique complete destination resort and offers the UK's first PGA National Residential Golf Academy, fitness and spa facilities and a 62 guest room hotel. We are continuously looking for exceptional individuals who will treat every one of our guests with genuine respect and offer the upmost in customer service. We recognise that our customers prefer a more relaxed one-to-one style of service, over superficial and intrusive servility and we are committed to offering that service.
We are therefore keen to hear from people who are passionate about service delivery, who have a positive and sunny disposition and who want to work with a winning motivated team.
Vacancies
Spa Manager
Formby Hall Golf Resort & Spa offers the definitive hotel experience and is now firmly known as one of the finest resorts and luxury hotels in the North West of England. Significant investment has been placed in the Spa most recently introducing ESPA as a new product range.
Responsibilities
- To have the right people in the right place at the right times who are fully qualified to deliver a range of treatments.
- Operational standards to be the best they can possibly be regarding service, hygiene, health & safety and stock controls
- To ensure that personal presentation of yourself & your team is immaculate
- Understand and deliver your treatments & products and train the team to do the same, create promotions
- Communicate on a daily basis to guests & members so that everyone knows what we offer & are encouraged to return for more
- Demonstrate a sales driven passion with excellent margin and payroll control to deliver budgets
Person Specification
- Track record of achievement & profitable growth in similar business
- Results driven with a sense of urgency about achieving objectives and a problem solving approach
- Personality - customer facing presence
- Calm & assured under pressure
- Coach & hands on trainer
- Awareness of how to make department perform to agreed targets
- Sales & Marketing for the Spa
- Good understanding of range of products & treatments offered
You should apply for this role if you are passionate about fabulous beauty and well being treatments and if you want to inspire and drive a team to really excel and deliver fantastic sales and a key profit stream within our business:
Apply to:
Yvonne Jackson, Group Operations Director,
Email: yvonne@formbyhallgolfresort.co.uk
For information please write to:
Formby Hall Golf Resort & Spa,
Southport Old Road,
Southport, L37 0AB.
Alternatively please call 01704 875699 or email your CV to gm@formbyhallgolfresort.co.uk
Notice
In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the U.K. Documented evidence of eligibility will be required from candidates as part of the recruitment process
Formby Hall Golf Resort and Spa is committed to ensuring equal opportunities within the organisation and does not discriminate on the grounds of colour, race, nationality, ethnic origin, gender, marital status, sexual orientation, age or disability.